Location: Brampton, ON L6R 1X5
Salary: $29.00/hour
Vacancies: 2 vacancies
Employment groups: Indigenous people, Newcomers to Canada, Visible minorities, Youth
Terms of employment: Permanent employment, Full time 35 hours/week
Start date: Starts as soon as possible
Employment Conditions: Day, Morning, Evening
Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 to less than 7 months
Tasks:
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service
Work conditions and physical capabilities: Work under pressure, Repetitive tasks, Attention to detail
Personal suitability: Client focus, Efficient interpersonal skills, Excellent oral communication, Initiative, Ability to multitask
How to apply
By applying directly on Job Bank (Direct Apply)
By email: distributionsmavi@gmail.com