L’amour Beauty Trading Ltd. (o/a “Lamour Beauty and Life”) is a premier retailer in the GTA featuring nearly 500 brands from South Korea, Japan, and China, focusing on eco-friendly skincare, cosmetics, personal care products and accessories. We are looking for a Store Supervisor to assist in the day-to-day operation of our store. Join our team and contribute to a company that expertly blends traditional values with modern retail practices.
Responsibilities
· Supervise, motivate, and mentor store employees to meet and exceed sales objectives.
· Provide training to store employees to ensure professionalism in product knowledge, sales techniques, and customer service, and to adhere to health and safety regulations and policies.
· Coordinate staff schedules and shifts, and manage leave, sickness, and other absences.
· Lead store employees to deliver exceptional service to ensure high levels of customer satisfaction.
· Oversee and maintain cleanliness and organization within the store, ensuring products are displayed neatly and attractively.
· Manage in-store inventory, conduct stock checks, replenish stock, and verify the expiration dates of products.
· Maintain the safety of the store and implement preventative measures against theft.
· Coordinate with the company’s marketing department for holiday sales promotions.
· Actively maintain positive customer relationships and seek opportunities for new business.
· Professionally address customer complaints and concerns and authorize returns and refunds of products.
· Reporting to senior management on operational issues.
Qualifications
· High school diploma. Post-secondary education is an asset.
· At least three (3) years of experience as a store supervisor or in a similar role in the cosmetics and personal care product retail industry.
· Extensive knowledge of cosmetics products, preferably Asian-brand beauty products
· Strong leadership and team management skills.
· Excellent communication, interpersonal, and customer service skills.
· Comprehensive knowledge of inventory management, merchandising, and store operational procedures.
· Flexibility to handle the dynamic demands of retail management and problem resolution.
· Customer-oriented with a strong ability to meet sales targets.
· English reading, written and verbal skills.
· Knowledge of Microsoft Office.
Business Address
615 Denison, Units 7 – 8L
Markham, ON L3R 1B8
Tel: 647-836-3536
Job Location
136 Dundas Street West
Toronto, ON, M5G 1C3
Terms of Employment
· Permanent, Full Time
· 40 hours per week
· Dental benefit, prescription drugs benefit, and extended health insurance
Wage
· $23.00 – $27.00 per hour, based on experience and skills.
How to Apply
If you feel that your qualifications are suitable for this position, please submit your application by email to hr@lamourlife.com with the subject of “Store Supervisor”. We appreciate all expressed interest in this position. However, only the candidates selected for interview will be contacted.