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Software Technical Support Analyst

Software Technical Support Analyst
XIT Solutions Canada Inc.
Location: Mississauga, ON
Salary: $31.3 hourly for 35 to 40 hours per week
1 Vacancy
Terms of employment: Permanent, Full-Time
Start date: As soon as possible

XIT Solutions Canada Inc. in Mississauga seeks full-time Software Technical Support Analysts to join their firm.

Qualifications:
– Completion of Bachelor’s degree is required;
– 1 year to less than 2 years of work experience

Job duties:  Software Technical Support Analyst:
Respond to users experiencing difficulties with computer
·       Consult user guides, technical manuals and other documents to research and implement solutions
·       Provide advice and training to users in response to identified difficulties
·       Collect, organize and maintain a problems and solutions log for use by other technical support analysts
·       Supervise other technical support workers in this group
·       Provide business systems, network and Internet support to users in response to identified difficulties
·       Troubleshoot and resolve technical problems

Other information:
– Work Location: Urban area
– Transportation/Travel Information: Public transportation is available
– Job Location:  5889 Coopers Avenue, 2nd Floor, Mississauga, ON L4Z 1R9

How to Apply:
By e-mail: info@imigrim.com

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