Software Technical Support Analyst
XIT Solutions Canada Inc.
Location: Mississauga, ON
Salary: $29 hourly for 35 to 40 hours per week
2 Vacancies
Terms of employment: Permanent, Full-Time
Start date: As soon as possible
XIT Solutions Canada Inc. in Mississauga seeks full-time Software Technical Support Analysts to join their firm.
Qualifications:
– Completion of Bachelor’s degree is required;
– 1 year to less than 2 years of work experience
Job duties: Software Technical Support Analyst:
– Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
– Consult user guides, technical manuals and other documents to research and implement solutions
– Provide advice and training to users in response to identified difficulties
– Collect, organize and maintain a problems and solutions log for use by other technical support analysts
– Supervise other technical support workers in this group
– Provide business systems, network and Internet support to users in response to identified difficulties
– Troubleshoot and resolve technical problems
Other information:
– Work Location: Urban area
– Transportation/Travel Information: Public transportation is available
– Job Location: 5889 Coopers Avenue, 2nd Floor, Mississauga, ON L4Z 1R9
How to Apply:
By e-mail: info@imigrim.com