SELC Language College Ltd operating as SELC College is an established college for vocational career and language training in Vancouver, BC. Students arriving at SELC for the first time are usually surprised at the range and quality of excellent facilities and support that SELC has to offer. The business address is 321 Water Street 2nd Floor, Vancouver BC V6B 1B8.
SELC College is expanding its team and we are currently hiring a Student Services Coordinator to assist our growing students. We offer a competitive compensation package, including a comprehensive benefits plans to support your health and well-being. As a permanent and full-time position, this role provides stability and long-term growth opportunities within our dynamic and supportive work environment. We are committed to fostering a positive and inclusive workplace culture where every team member can thrive and make a meaningful impact.
Position: Student Services Coordinator
Duties and responsibilities
- Provide relevant information to students and external party enquiries, via multi-line phone and emails;
- Coordinate for services such as airport pick up and accommodation for new students;
- Assist new students with their admission processes and orientation;
- Provide administrative support for preparation of marketing materials and operating budgets;
- Social media creation and management for the study programs and services;
- Process financial transactions, between students, partnered agencies and school;
- Set up procedures, manage and update students’ files such as attendance, grades, etc., maintain an efficient filing, indexing and archiving system;
- Establish work priorities and coordinating of administrative functions to ensure work is completed accurately and within specified timeframes;
- Monitor and assist students on their resume building, job search relevant to their study program;
- Carry out research, collect data and prepare reports;
- Monitor Attendance, support instructors with student attendance issues, issue attendance warnings;
- Process all student complaints and concerns, following all college policies and procedures;
- Meet with students to discuss student issues or complaints, work to find a solution;
- Process student discipline reports and student dismissals;
Support Campus Director with scheduling of classes and student class allocations; - Track and manage student requests.
Employment requirements
- At least a College Diploma program.
- Strong administrative skills, computer, social media management and research skills.
- At least 1 year of experience in an administrative position and deliver a high level of interactive customer service, develop and maintain collaborative relationships within the environment.
- Possess excellent interpersonal, written and oral communications skills.
- Ability to deal with issues and find a solution.
- English language
Wage
C$25.00 per hour
Benefits
- Extended Medical and Dental benefits.
- Vision care benefits.
- Life insurance.
Employment location
321 Water Street 2nd Floor, Vancouver BC V6B 1B8.
How to apply
Please email your resume to recruit@selcedu.com with the position/job title in the subject.
We would like to thank all applicants for their interest in SELC College, however only those selected for an interview will be contacted.