Administrative Assistant – Dental
dentalcorp is looking to hire a full-time permanent Dental Administrative Assistant to join our team at Kerhoulas Dental located at 35 Thomas Street, Mississauga, Ontario, L5M 1Y6.
Schedule: Full-Time
· Mondays 12:00pm- 8:00pm
· Tuesdays 7:30am-5:00pm
· Wednesdays 12:00pm-8:00pm
· Thursdays 11:00am – 7:00pm
· 2 Saturdays per month 10:00am-3:00pm
Benefits of Joining Our Team:
· Competitive compensation
· Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
· Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
· Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
· Attend social and CE events to network with dental professionals in your community
· Work-life balance and flexibility
· Access to modernized technology to provide optimal oral care to patients
The wage range is from $19 to $28 per hour depending on experience. Hourly wage is determined based on the candidate’s work experience and will be discussed during the interview process.
Responsibilities:
· Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
Effectively manage the recall system and accurately maintain the patient database
Process referral letters and other patient correspondence upon receipt from the provider
Manage and file all patient records and charts
Demonstrate active listening and empathy to patients using effective communication skills
About You:
Minimum of 1+ year(s) of prior Dental Administrator experience is required
Experience with Dentrix software is required
Excellent verbal and written communication skills in English
Secondary school education is required
Post secondary training in Dental Administration is highly desired
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Applicants for this role can email mcarline@myyahoo.com, however, we encourage you to apply through this portal. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.