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Customer Information Service Representative – Retail

Languages
English

Education
Secondary (high) school graduation certificate

Experience
1 to less than 7 months

Salary
$20.51 to $22.00 hourly for 35 to 40 hours per week

Work Location
509 Government Street, Dryden, ON, P8N 2P6

Employment type
Permanent, Full-time

Vacancies
2

Work setting
Retail/wholesale establishment/distribution centre

Responsibilities
Tasks

Answer written and oral inquiries
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Receive and log complaints
Receive payments

Additional information

Work conditions and physical capabilities
Attention to detail

Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Reliability
Team player

How to apply
By email
hiring.homehardwaredryden@gmail.com

By mail
509 Government Street
Dryden, ON
P8N 2P6

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