Sharp Electronics of Canada Ltd. is a wholly owned Canadian subsidiary of Osaka based Sharp Corporation which was founded in 1912. Since its founding, Sharp Corporation has evolved into a brand recognized for creating new possibilities with its original technologies and products. Here in Canada, we’re proud to be one of the first five sales companies established outside of Japan in 1974.
Our business products, including Multifunction Printers (MFPs), Collaborative Displays, and a full line of Commercial Displays which allow businesses to build a smart & interactive office environment that encourages productivity, communication, and collaboration.
Our consumer products including steam ovens, microwave drawers, microwave ovens, air purifiers and calculators are designed to allow people to save time, make better use of their space and lead healthier lives.
Constantly growing and always looking for exceptional individuals to join our team, we are currently looking for a highly- motivated Coordinator, Administrative Services and Customer Experience.
Duties and Responsibilities:
· Carry out a range of administrative activities to support various teams (sales, leasing, RP desk, warehouse, etc.)
· Establish work procedures to ensure that deadlines are met, company procedures are followed, and business goals are met
· Oversee and co-ordinate day-to-day office operations, and implement new administrative practices as deemed necessary by the company
· Coordinate with service managers on the removal of old equipment and the installation of new equipment
· Communicate with dealers on inter-territorial orders going into their servicing area
· Enter contracts in CRM for service billing, maintain and update CRM contracts
· Assist RP desk /billing team with general contract inquiries
· Manage end-to-end order processing
· Respond to inbound inquiries and address in a timely manner or forward the inquiry to appropriate department
· Develop internal service control procedures
Requirements:
· Completion of secondary school
· A college diploma or university degree in business, or public administration is a strong asset
· At least 1 year of experience working in a fast-paced administrative/ customer service role
· Advanced knowledge of Outlook and Microsoft Office (with emphasis on Excel and Word applications)
· CRM experience is an asset
· Strong time management and organizational skills
· Fluent English (verbal and written)
Compensations and Conditions:
· $27.00 per hour for a 35-hour work week (overtime pay will apply after 44 hours of work per week, if applicable)
· Permanent, full-time position
· Location of work: 335 Britannia Road East, Mississauga ON, L4Z 1W9
How to Apply:
Please apply with your resumes and cover letters and send them to alvesm@sharpsec.com. Please do not contact the office directly, as resumes and cover letters submitted will be assessed by our HR department before interviews are scheduled.
It is the intention of Sharp Electronics of Canada Ltd. to grow hand-in-hand with our employees. We provide our employees with competitive compensation and encourage them to reach their full potential.
Sharp Electronics of Canada Ltd. is an Equal Opportunity Employer. As such, SECL welcomes applications from all qualified candidates.
All employees are given an equal opportunity in compliance with the provisions in the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Federal Contractors Program, and any other applicable legislation.
SECL will provide accommodation to employees with disabilities who request accommodation that respects the dignity of the employee. Dignity includes consideration of how accommodation is provided and the individual’s own participation in the process. If you are selected for an interview and require accommodation, please notify us during the recruitment process.
Please visit our website at www.sharp.ca to know more about our products and services.